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Bali

Bali

99.67% Positive Reviews

Based On 6314 Ratings

Excellent

3601

Very Good

2137

Good

555

Poor

14

Bad

7

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What People Say

Displaying Testimonial 1-25 of 6314 in total

BS
Bhavin Solanki

Mumbai, 10 months ago

Oh boy, this is exhausting! Let's start from the day one. I was on my honeymoon trip and the driver picked up us from the airport and took us to some other hotel for which I had no reservation. ...
The driver then apologized and took us to exactly the hotel that I asked ALS to book for me. I was surprised, I did not have the reservation there too. So where did I have the reservation if not at the beach facing, 5-star holiday inn resort with great services? I will tell you, it was at the holiday inn express hotel, a cheaper alternative with no room service and a smaller room space. After nearly half an hour of discussion with the girl Pooja; who booked my package and her manager Harpreet, I found that they didn't know about the express and resort to be different. They booked it through one of their vendors and their vendors had this hotel on top. Sounds ridiculous? No ridiculous is the answer that I should have rechecked all the bookings. Talk to me about it. :-D The thing is I was getting the same package with the resort of my choice at cheaper price and somehow I got convinced to buy from ALS. I don't want to take up too much time and space, so now, I will quickly list down a few things. - I was promised a local sim card, I wasn't provided. - My itinerary was jumbled up, and so couldn't go to the free dinner which was supposed to be like a dream dinner on a beach. You have got to remember Pooja because she sold me all this stuff. The dinner that they offered was nowhere near to the dream dinner that Make My Trip sells (you have to goole it) but the worst part is I got to know that I was supposed to coordinate and organize it. At one point, I started asking question why did I hire ALS if I had to do everything myself. - She sold me insanely big list of places in the package that cannot be realistically covered in our itinerary and for which I bought the package. She basically fooled me into buying a package that is useless. On top of it, I had to take care of the whole itinerary within 10 hours. If it goes above 10 hours, I was to be charged at 7 USD/hour; also not informed to me in advance. - She sold me a cruise ride. ROFL. She told me that we will have separate places for dinner on the cruise. The cruise basically was a small boat and nowhere compared to again MMT cruise. I keep mentioning MMT because my friend bought that package cheaper than this and had a great fun. - I even asked her at one point showing a photo if the boat is something with which I am going to have a Cruise ride and she said no. She said it's BIG. Most of the time we were travelling and then for a couple of hours we were on the lembogan island. Everything that they say is laughable in the package - there are no electric cars for village tour, no huts, no lunch on the cruise basically meaning only one hour free on the island because we have to also be back before the sunset. Wait, the sunset; she sold me the sunset on the cruise, a big LIE. We reached our hotel before the sunset. - Full access to beach club resort means a couple of lockers, public washroom, and open swimming pool. And there is no live music. No full access to pontoon facilities. The boat guys were great. It's the ALS guys who booked a cheaper package with these boat guys. - I thought I would have a great time in Ubud. It seems they didn't have my confirmed reservation in Ubud as well. I had to be transferred to another villa at the outskirts of Ubud, 20 mins from where I was supposed stay and then the next day back to this villa. - She also promised veg breakfast to me. Another lie. They didn't have anything in veg. - Enjoy lunch and dinner in the inhouse restaurant in your package? It was a lie for me. There were no services in any hotels or villas. -There was no breakfast at all on the first day in Ubud, even if I ordered. Apart from that the cab driver was a great guy and we enjoyed a lot talking to him. We even visited his home. 5 for the driver and the Bali and for ALS to at least book the two hotels and the cab. What I understood is that if you are on a honeymoon, you should not try out things. Brands are brands for a reason. At least they are answerable. I felt so helpless and stupid while talking to ALS people.
ES
Erukulla Sandeep

Hyderabad, 2 days ago

AGA HolidayTravel Agent
Dear Erukulla Sandeep Greetings From AGA Holidays!!! Thank you for taking the time to share your positive experience of your recent Bali Tour planned with AGA Holidays. This feedback will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us. Till then, stay safe! Warm Regards, AGA HOLIDAYS
SM
Sundeep Mittal

New delhi, 4 days ago

Worst organised itinerary, and worst service by travel agent
S
Sushmitashikha

Hyderabad, 4 days ago

Feedback for Agent Pooja Jha Lack of transparency on additional charges like GST.Poor planning resulting in missing out on key attractions.Misrepresentation of hotel standards.Booking discrepanci...
es between advertised and actual hotels.Lack of responsiveness after payment.Subpar dining experience and misleading promises.Failure to deliver on promised accommodations.Overall, dissatisfaction with the service provided by Agent Pooja Jha and the company.
TT
Tanmayee Thite

Mumbai, 5 days ago

We are overall happy with the knowledge and experience we had but just to highlight few points..Cheaper hotels were suggested initially. Travel agent arranged the itinerary well however we reali...
sed improvements could have been done after discussing with local guides for a better personalized experience. Car and driver were very good. First stay was great . Second hotel stay was very horrible. Third resort stay was good but they didn't have a good breakfast options for vegetarian people. All in all experience was a 7 by 10. The dolphin interaction we requested was included in the itinerary and we were happy about that. We were happy with the car and driver..
SS
Shashank Sb

Bengaluru, 5 days ago

Bad things: The hotel we stayed in Kuta was not that good. Water sports booked were not good. Complementary lunch provided in Nusa penida was really bad. There was slight miscommunication with th...
e driver regarding his pickup and drop to Nusa penida. Good things: Customer service by the travel agency was really good. Mr. Avishek was really supportive and responded to all our needs. Stay in Penida and Ubud was really good. Best thing about the trip was Ubud >Penida.
AB
Akarsh Bachu

Bangalore, 5 days ago

Overall Trip went well, received good support from Signature Travels (Specifically the agent named Abhinav), I would definitely recommend Travel Triangle and Signature Travels. Feedback: - Travel...
Triangle need to have good cancellation policy - Driver in nusa penida was rude and not cooperative
AK
Arun Kakkar

Delhi, 5 days ago

Experience with Take A break was excellent and Ramiz ji was also helpful and supportive. he arranged the itenaries in such a way that it was easy to manage without any fatigue and cherry on the c...
ake was the last day which he planned as a leisure day which helped us to enjoy the bali trip without affecting our work after coming back to India. Overall it was one of the good tour which we enjoyed and credit goes to Ramiz ji, thanks for your help and support.
DB
Durvesh Bhangale

Bengaluru, 6 days ago

Very nice service by travel triangle and the agency ALS DESTINATIONS. Our agent was Pooja who guided me throughout the process. Very nice recommendations by her and nicely planned as it was my fi...
rst tour out of India. I would definitely recommend this to my friends and family.
K
Komalc

New delhi, 6 days ago

Hey Muskan, just wanted to say thanks for organizing such an amazing trip! Everything was perfect, and we had a fantastic time. Looking forward to more adventures together!"
A
Anonymous

6 days ago

Travel to bali for 5N6D arranged by Pooja best iternary for travel - best was Cruise to Lembogan Island and driver was also friendly - Rest everything was good.
agent-user
Amit Arya

New delhi, 9 days ago

Absolutely fantastic experience with this travel agency. They went above and beyond to ensure our vacation was perfect. Highly recommend their expertise and professionalism. From booking to retur...
ning home, the entire process was seamless thanks to this travel agency. Their attention to detail and personalized recommendations truly enhanced our trip. Thank you nice trip.
A
Amitrnk

Mumbai, 9 days ago

Only the hotel was not upto the expectation else it was a very well planned trip
DK
Dheeraj Kumar Gupta

New delhi, 9 days ago

We booked our trip for Bali with Tour Hunters and it was one of the best experience we had. The itinerary was perfectly made by Manan and Muskan and the trip went so smooth. Muskan was available ...
whenever needed. Local driver there was very nice and helpful. Would definitely recommend Tour Hunters if you are planning a trip to Bali. nice trip
SK
Simrann Karamchandani

10 days ago

had wonderful time
K
Kharayatanil

Mumbai, 10 days ago

Overall it was good. Temples and beaches.
S
Shisri

Bengaluru, 10 days ago

We had booked a trip through Felix Feria a part of Travel Triangle. Our guide was Taruna, who really did a good job in helping with accommodation, activities and travel plan. The itinerary was cu...
stomised as per our request. The on-site partners executed the plan without any issues and were punctual, courteous and patient. The accommodation provided was good, but one small suggestion would be to check the location of the property to meet your needs. Example a honeymooner may want to be out of town , an explorer may want some where close to the city.
AK
Avishek Kolay

Bangalore, 10 days ago

Great trip to Bali. Very well organized by Signature Travels and Travel triangle. Enjoyed every bit of the tour including the water sports activities, trip to Nusa Penida among others. Would high...
ly recommend
S
Sanketparate

Mumbai, 11 days ago

The hotels suggested were good but services provided by the hotel were average like Air conditioner not working properly, the Kori Maharani Villas was in a very isolated place,no lights at the vi...
lla, lizards and insects everywhere, pool water not clean. I would suggest do not recommend kori maharani villas to anyone. Rest everything was very good Prompt service provided by the guide at bali and very friendly nature
AS
Alok Shukla

11 days ago

Best trip planners.. most of the places were covered polite and punctual driver.. hotels were very good.. thanxs for making my trip such a lovely experience.
M
Mohmmadbadri

Mumbai, 11 days ago

Very good Experience... Cover everything with proper planning
TB
Tanuj Bahuguna

Bengaluru, 11 days ago

I had a great trip. Thanks to Happy Holidays A Unit Of Felix Feria for arranging everything.
K
Kalgaonkarshubham

Delhi, 12 days ago

Bali was an outstanding and new experience for us. The trip planned was wonderful and with precise timing. We covered all famous spots in Ubud (like swing, waterfalls, Volcano) and Kuta, Nusa Pen...
ida island, Bali safari etc, one of the most adventurous thing that we experience was the water sports that we enjoyed. Also the hotel we stayed were excellent with Indian food . Overall the trip was very good. Thank you. excellent trip.
NR
Nitin Rawat

New delhi, 12 days ago

Cab driver give very good service, hotel also nice
S
Supriyamahanty

Pune, 12 days ago

Very nice experience. Smooth and hassle free.